Gym Front Desk & Member Experience Specialist

Gold's Gym; Richmond (VA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Training programs

Employee discounts and perks

Promotion opportunities

Fitness-minded workplace culture

Certification discounts (NASM, ACE, IS

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Job summary

Gold's Gym in Richmond, Virginia is seeking a Front Desk Associate to warmly greet members and guests, manage check-ins, tours, and inquiries about memberships while upholding gym policies.

This role involves handling phone calls, processing retail sales, assisting with membership purchases, and keeping the front desk area clean and organized. A friendly, professional demeanor is essential.

Join a fitness-minded team with training opportunities and a range of member perks to support your growth.

Qualifications

• Excellent customer service skills.
• Ability to communicate effectively with staff and members.
• Ability to multi-task.

Responsibilities

• Greet members and guests at the front desk.
• Check-in members using proper procedures.
• Register guests into the gym.
• Provide tours and answer questions about memberships.
• Assist guests with purchasing memberships.
• Answer phone in a professional and courteous manner.
• Process retail and concession sales.
• Clean and maintain the front desk area.

Skills

Customer service

Communication skills

Multitasking

Job description

Gold's Gym in Richmond, Virginia is seeking a Front Desk Associate to warmly greet members and guests, manage check-ins, tours, and inquiries about memberships while upholding gym policies.

This role involves handling phone calls, processing retail sales, assisting with membership purchases, and keeping the front desk area clean and organized. A friendly, professional demeanor is essential.

Join a fitness-minded team with training opportunities and a range of member perks to support your growth.