Gym Front Desk & Member Experience Specialist

Gold's Gym; Richmond (VA); Presencial; USD 25.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Training programs

Employee discounts and perks

Promotion opportunities

Fitness-minded workplace culture

Certification discounts (NASM, ACE, ISSA)

Additional perks

Descripción de la vacante

Gold's Gym is looking for a friendly Front Desk Associate in Richmond, Virginia. The role includes greeting and directing members and guests, managing check-ins and registrations, providing gym tours, and answering inquiries about memberships. Excellent customer service and effective communication skills are essential, as well as the ability to multi-task. Employee perks include competitive pay, training programs, discounts, and growth opportunities in a fitness-focused environment.

Formación

• Must have excellent customer service skills.
• Ability to effectively communicate with staff and members.
• Must be able to multi-task efficiently.

Responsabilidades

• Greet members and guests with proper greetings.
• Check in each member using proper procedures.
• Register guests into the gym.
• Provide tours of the gym to new guests.
• Assist with purchasing new memberships.
• Answer phone calls professionally.
• Process retail and concession sales.
• Maintain cleanliness of the front desk area.

Conocimientos

Excellent customer service skills

Effective communication

Multi-tasking ability

Descripción del empleo

Gold's Gym is looking for a friendly Front Desk Associate in Richmond, Virginia. The role includes greeting and directing members and guests, managing check-ins and registrations, providing gym tours, and answering inquiries about memberships. Excellent customer service and effective communication skills are essential, as well as the ability to multi-task. Employee perks include competitive pay, training programs, discounts, and growth opportunities in a fitness-focused environment.