Gym Front Desk & Member Experience Specialist

Gold's Gym; Richmond (VA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Competitive pay

Training programs

Employee discounts and perks

Promotion opportunities

Fitness-minded workplace culture

Certification discounts (NASM, ACE, ISSA)

Additional perks

Job summary

Gold's Gym is looking for a friendly Front Desk Associate in Richmond, Virginia. The role includes greeting and directing members and guests, managing check-ins and registrations, providing gym tours, and answering inquiries about memberships. Excellent customer service and effective communication skills are essential, as well as the ability to multi-task. Employee perks include competitive pay, training programs, discounts, and growth opportunities in a fitness-focused environment.

Qualifications

• Must have excellent customer service skills.
• Ability to effectively communicate with staff and members.
• Must be able to multi-task efficiently.

Responsibilities

• Greet members and guests with proper greetings.
• Check in each member using proper procedures.
• Register guests into the gym.
• Provide tours of the gym to new guests.
• Assist with purchasing new memberships.
• Answer phone calls professionally.
• Process retail and concession sales.
• Maintain cleanliness of the front desk area.

Skills

Excellent customer service skills

Effective communication

Multi-tasking ability

Job description

Gold's Gym is looking for a friendly Front Desk Associate in Richmond, Virginia. The role includes greeting and directing members and guests, managing check-ins and registrations, providing gym tours, and answering inquiries about memberships. Excellent customer service and effective communication skills are essential, as well as the ability to multi-task. Employee perks include competitive pay, training programs, discounts, and growth opportunities in a fitness-focused environment.