Gym Front Desk & Member Experience Specialist

PF Management Group; Helena (MT); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Company parties

Employee discounts

Flexible schedule

Paid time off

Job summary

PF Management Group is looking for a Member Services Representative to provide exceptional customer service at Planet Fitness. You will assist members and guests, ensuring their experience is welcoming and pleasant.

The ideal candidate has a strong customer service background, a passion for fitness, and excellent interpersonal skills. Responsibilities include greeting members, answering phones, and maintaining cleanliness at the front desk. Join us in creating a healthier Planet!

Qualifications

• Customer service background preferred.
• Basic computer proficiency.
• A passion for fitness and health.
• Upbeat and positive attitude.
• Punctuality and reliability is a must.
• Exceptional customer service skills.

Responsibilities

• Greet members and guests, providing exceptional customer service.
• Answer phones in a friendly manner and assist callers.
• Check members in and tour new members.
• Utilize POS system for membership card assistance.
• Keep the front desk area clean and orderly.

Skills

Customer service background

Basic computer proficiency

Passion for fitness and health

Positive attitude

Strong listening skills

Education

High School diploma/GED equivalent

Job description

PF Management Group is looking for a Member Services Representative to provide exceptional customer service at Planet Fitness. You will assist members and guests, ensuring their experience is welcoming and pleasant.

The ideal candidate has a strong customer service background, a passion for fitness, and excellent interpersonal skills. Responsibilities include greeting members, answering phones, and maintaining cleanliness at the front desk. Join us in creating a healthier Planet!