Gym Front Desk & Member Experience Specialist

Talentify; Campbellsville (KY); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Flexible schedule

Casual dress code

Gym access

Free tanning

Wellness spa services

401(k) with company match

Daily pay options

Advancement opportunities

Employee discounts

Outside retailer discounts

Free work shirt

Job summary

Planet Fitness is seeking a Member Services Representative to deliver a superior level of customer service and create a positive experience for members and guests.

Responsibilities include greeting guests, handling front desk tasks, tours for prospective members, updating member accounts, and maintaining club cleanliness. The role requires high school diploma or GED, reliability, and a friendly, professional demeanor.

Qualifications

• Customer service background preferred.
• Basic computer proficiency.
• A passion for fitness and health.
• Upbeat and positive attitude.
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers.

Responsibilities

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including: check-ins, sign-ups and phone inquiries.
• Take prospective members on tours.
• Facilitate needed updates to member accounts.

Skills

Customer service

Communication

Punctuality

Empathy

Professional attitude

Education

High School diploma/GED

Job description

Planet Fitness is seeking a Member Services Representative to deliver a superior level of customer service and create a positive experience for members and guests.

Responsibilities include greeting guests, handling front desk tasks, tours for prospective members, updating member accounts, and maintaining club cleanliness. The role requires high school diploma or GED, reliability, and a friendly, professional demeanor.