Gym Front Desk & Member Experience Associate

Gold's Gym; Austin (TX); On-site; USD 25,000 - 30,000; Full time

Job summary

Gold's Gym in Austin is seeking a Front Desk Team Member to warmly greet members, guests and staff as they enter the gym and manage front-desk operations with professionalism. This role supports member inquiries, directs guests to trainers, and handles daily administrative tasks under the Gym General Manager.

The Front Desk serves as the first touchpoint for a welcoming guest experience, with responsibilities including check-ins, phone handling, retail sales, class registrations via app, and

Responsibilities

• Greet members and guests promptly to create a friendly entrance.
• Check-in members using proper procedures.
• Assist with member requests, inquiries about gym operations and policies.
• Maintain security and control at the front door and retail area.

Job description

Gold's Gym in Austin is seeking a Front Desk Team Member to warmly greet members, guests and staff as they enter the gym and manage front-desk operations with professionalism. This role supports member inquiries, directs guests to trainers, and handles daily administrative tasks under the Gym General Manager.

The Front Desk serves as the first touchpoint for a welcoming guest experience, with responsibilities including check-ins, phone handling, retail sales, class registrations via app, and