Gym Front Desk Lead - Member Experience & Training

ComForCare Home Care (Raleigh, NC); Cottage Grove (MN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Free Membership

Advancement Opportunities

Dollars for Scholars Program

Employee Appreciation Program

Job summary

ComForCare Home Care is seeking a dedicated Team Lead to assist in overseeing gym operations and ensuring a positive member experience. The role involves training staff, managing front desk tasks, and maintaining a clean gym environment.

You will facilitate member interactions and ensure adherence to company policies. Your strong customer service and communication skills will help foster a great atmosphere for our members.

Qualifications

• Strong customer service skills essential for member interactions.
• Effective communication to ensure team productivity.
• Basic computer skills required for various tasks.

Responsibilities

• Assist in training and developing staff.
• Manage member check-ins, cancellations, and account updates.
• Ensure adherence to company policies and create a positive club image.
• Facilitate member service issues and provide gym tours.

Skills

Customer service skills

Communication skills

Organizational skills

Leadership skills

Basic computer proficiency

Job description

ComForCare Home Care is seeking a dedicated Team Lead to assist in overseeing gym operations and ensuring a positive member experience. The role involves training staff, managing front desk tasks, and maintaining a clean gym environment.

You will facilitate member interactions and ensure adherence to company policies. Your strong customer service and communication skills will help foster a great atmosphere for our members.