Gym Team Lead - Member Experience & Ops

Planet Fitness - PF Baseline Fitness; Denham Springs (LA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one family member or friend

Health, Dental and Vision Insurance

Advancement Opportunities

Job summary

A fitness club is seeking a Team Lead to assist in overseeing gym operations while ensuring a positive member experience. Responsibilities include training staff, managing front desk tasks, and supporting member service initiatives. Ideal candidates should have strong customer service and leadership skills, as well as pertinent experience in a similar role. Benefits include health insurance and free membership options.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Strong communication, organizational, and leadership skills.
• Basic computer proficiency.

Responsibilities

• Assist in training and developing staff.
• Assist in member service oversight.
• Answer phone calls to assist with questions.
• Facilitate member service issues and questions.
• Oversee cleanliness and appearance of gym.

Skills

Customer service skills

Communication skills

Organizational skills

Leadership skills

Basic computer proficiency

Job description

A fitness club is seeking a Team Lead to assist in overseeing gym operations while ensuring a positive member experience. Responsibilities include training staff, managing front desk tasks, and supporting member service initiatives. Ideal candidates should have strong customer service and leadership skills, as well as pertinent experience in a similar role. Benefits include health insurance and free membership options.