Gym Team Lead — Member Experience & Operations

Planet Fitness; Cedar Rapids (IA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Free Membership for self and one family member or friend

Dollars for Scholars Program

Employee Appreciation Program

Advancement Opportunities

Job summary

A fitness center seeks a Team Lead to assist in overseeing gym operations and ensuring a positive member experience. Key responsibilities include training staff, managing member service issues, and supporting the Club Manager. Candidates should have strong customer service and communication skills, with leadership experience. The role offers competitive benefits including health insurance and advancement opportunities.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Responsibilities

• Assist in the oversight of gym operations to ensure positive member experience.
• Train and develop staff, while also overseeing customer service.
• Help maintain cleanliness and appearance of gym facilities.

Skills

Customer service

Communication

Leadership

Organizational skills

Problem-solving

Job description

A fitness center seeks a Team Lead to assist in overseeing gym operations and ensuring a positive member experience. Key responsibilities include training staff, managing member service issues, and supporting the Club Manager. Candidates should have strong customer service and communication skills, with leadership experience. The role offers competitive benefits including health insurance and advancement opportunities.