Gym Front Desk Lead — Member Experience & Team Training

Paycom; Ankeny (IA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership

Health Insurance

Dental Insurance

Vision Insurance

Pet Insurance

Advancement Opportunities

Job summary

Paycom is seeking a full-time staff member for gym operations in Ankeny, IA. The role involves overseeing member services and enhancing member experience through training and management tasks.

Successful candidates will possess strong customer service and communication skills while managing tasks at the front desk. Benefits include health insurance and a free membership for self and one family member.

Qualifications

• Strong customer service skills are a must.
• Basic computer proficiency required.
• Strong communication, organizational, and leadership skills needed.

Responsibilities

• Assist in training and developing staff.
• Answer phone calls and assist with questions.
• Facilitate member check-ins and updates.
• Ensure adherence to company policies.
• Assist managing marketing efforts.

Skills

Customer Service

Listening

Problem Solving

Diplomacy

Communication

Job description

Paycom is seeking a full-time staff member for gym operations in Ankeny, IA. The role involves overseeing member services and enhancing member experience through training and management tasks.

Successful candidates will possess strong customer service and communication skills while managing tasks at the front desk. Benefits include health insurance and a free membership for self and one family member.