Gym Operations Lead — Free Membership & Growth

Paycom - ATS; Ames (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free gym membership for self and one 


Health, dental, and vision insurance

HSA

Advancement opportunities

Employee appreciation program

Job summary

Paycom - ATS Ames is seeking a Gym Operations Assistant to help oversee daily member experience and support the Club Manager. You will assist in training staff, manage front desk interactions, handle inquiries, sign-ups, cancellations, and member updates, and help showcase tours to potential members.

Responsibilities include backing up the Club Manager, ensuring adherence to company policies, maintaining cleanliness and appearance, supporting marketing efforts, and assisting with supplies and

Qualifications

• Honesty and strong work ethic.
• Strong customer service skills.
• Clear communication and leadership abilities.
• Basic computer proficiency required.

Responsibilities

• Assist in training and developing staff.
• Support front desk tasks and pleasant member interactions.
• Handle member sign-ups, cancellations, and account updates.
• Give gym tours to potential members.
• Assist with marketing promotions and inventory tracking.
• Provide backup support to Club Manager as needed.

Skills

Customer service

Communication

Leadership

Teamwork

Problem solving

Diplomacy

Listening

Job description

Paycom - ATS Ames is seeking a Gym Operations Assistant to help oversee daily member experience and support the Club Manager. You will assist in training staff, manage front desk interactions, handle inquiries, sign-ups, cancellations, and member updates, and help showcase tours to potential members.

Responsibilities include backing up the Club Manager, ensuring adherence to company policies, maintaining cleanliness and appearance, supporting marketing efforts, and assisting with supplies and