Gym Operations & Member Experience Lead

Paycom - ATS; Davenport (IA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Dollars for Scholars

Employee Appreciation Program

Free gym membership for self and 1 fam

Team Member Support

Health, Dental & Vision Insurance

Critical Illness Insurance

Short Term Disability

Accident Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Paycom - ATS in Davenport, IA seeks an energetic Gym Manager to oversee daily operations, hire and train staff, and ensure top-tier member service. You will supervise front desk activities, greet members, and resolve service issues while coaching team members to meet company standards.

The role requires leadership, scheduling, and adherence to policies; you will open/close the gym, coordinate promotions, and manage inventory and supplies."

Qualifications

• Requires 1+ year of equivalent managerial experience.
• Strong customer service and communication skills.
• Proven leadership and staff development ability.
• Experience in scheduling and supervising shift staff.

Responsibilities

• Recruit, hire, train, schedule and supervise gym staff.
• Oversee member service to ensure exceptional customer experiences.
• Maintain front desk operations, greet members and conduct tours.
• Support staff and club members; maintain a positive club image.

Skills

Managerial experience

Customer service

Team leadership

Staff coaching

Scheduling

Tools

Paycom

MS Office

Job description

Paycom - ATS in Davenport, IA seeks an energetic Gym Manager to oversee daily operations, hire and train staff, and ensure top-tier member service. You will supervise front desk activities, greet members, and resolve service issues while coaching team members to meet company standards.

The role requires leadership, scheduling, and adherence to policies; you will open/close the gym, coordinate promotions, and manage inventory and supplies."