Gym Front Desk Lead – Member Experience & Ops

Paycom; Crystal (MN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Free Membership

Advancement Opportunities

Employee Appreciation Program

Dollars for Scholars Program

Job summary

Paycom is looking for a Full-Time Customer Service representative in Crystal, MN. You will oversee gym operations, assist in training staff, and ensure a positive experience for members.

Providing efficient front desk support and managing member service inquiries are key aspects of the role. Benefits include health insurance options, a free gym membership for you and a family member or friend, and career advancement opportunities.

Qualifications

• Strong customer service skills required.
• Honesty and good work ethic are essential.
• Basic computer proficiency is necessary.

Responsibilities

• Assist in training and developing staff.
• Ensure all staff provide great customer experience.
• Answer phone calls courteously to assist with inquiries.
• Conduct member check-ins, sign-ups, and cancellations.
• Facilitate member service issues and questions.

Skills

Customer Service

Communication

Problem Solving

Listening

Diplomacy

Job description

Paycom is looking for a Full-Time Customer Service representative in Crystal, MN. You will oversee gym operations, assist in training staff, and ensure a positive experience for members.

Providing efficient front desk support and managing member service inquiries are key aspects of the role. Benefits include health insurance options, a free gym membership for you and a family member or friend, and career advancement opportunities.