Guest & Workplace Experience Associate

Talentify; Los Angeles (CA); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Transportation benefits

PTO / Vacation

Job summary

Aston Carter in Los Angeles, CA is seeking a Workplace Experience Coordinator - Level 1 to deliver a world-class service to employees and guests while coordinating facilities, events, and office resources. The role emphasizes a welcoming, organized environment and collaboration with facilities, maintenance, and vendor partners.

The position requires a High School Diploma or GED and 2 years of related experience, with strong MS Office skills and exceptional customer service.

Qualifications

• High School Diploma or GED.
• 2 years of related experience in customer service, facilities coordination, or admin support.
• Ability to follow basic work routines and established procedures.
• Strong customer service orientation and professional communication.
• Proficient with Microsoft Office applications.

Responsibilities

• Deliver a professional, customer-focused experience to employees and visitors.
• Support janitorial and maintenance work orders, ensuring timely resolution.
• Coordinate workplace services including shipping, meeting setups, snacks, and supplies.
• Address inquiries and complaints with appropriate solutions.
• Organize on-site events, including room setups with requested furniture and equipment.
• Follow security and emergency procedures and notify appropriate parties.
• Coordinate with vendors to ensure service quality and timely delivery.
• Follow manager directions and established routines in daily work.
• Explain complex information clearly within the team.
• Escalate issues when necessary while applying defined guidelines.
• Provide general coordination and administrative support to workplace operations.

Skills

Customer service

Facilities coordination

Office coordination

Event coordination

Multitasking

MS Office

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Word

Excel

Outlook

Job description

Aston Carter in Los Angeles, CA is seeking a Workplace Experience Coordinator - Level 1 to deliver a world-class service to employees and guests while coordinating facilities, events, and office resources. The role emphasizes a welcoming, organized environment and collaboration with facilities, maintenance, and vendor partners.

The position requires a High School Diploma or GED and 2 years of related experience, with strong MS Office skills and exceptional customer service.