Guest Experience & Facilities Coordinator

CBRE Group, Inc.; Los Angeles (CA); On-site; USD 43,000 - 61,000; Full time

Job summary

CBRE Group, Inc. in Los Angeles is seeking a Workplace Experience Coordinator to deliver a world-class customer service experience to employees and visitors in a designated building.

You will greet entrants, issue passes, answer calls, and help coordinate activities and events. Part of the Workplace Experience team, you’ll support janitorial and maintenance requests, vendor coordination, mail and onboarding, and ensure security procedures are followed using Microsoft Office tools and clear

Qualifications

• High School Diploma or GED with up to 2 years of related experience.
• Ability to follow basic work routines and standards.
• Effective written and verbal communication skills.
• Proficiency with Word, Excel, Outlook and other Office tools.

Responsibilities

• First point of contact for entrants; greet, issue passes and follow security protocols.
• Answer calls professionally; create presentations and address groups as needed.
• Arrange and confirm recreational, dining and business activities for requestors.
• Manage maintenance work orders and coordinate workplace services including mail and onboarding.
• Acknowledge inquiries or complaints and provide professional customer service.
• Organize on-site events; secure space, set up and tear down, deliver supplies.
• Follow security procedures and coordinate with vendors as required.
• Explain information clearly within the team and follow manager's directions.
• Apply existing procedures to solve straightforward problems with limited discretion.

Skills

Communication skills

Microsoft Office

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

CBRE Group, Inc. in Los Angeles is seeking a Workplace Experience Coordinator to deliver a world-class customer service experience to employees and visitors in a designated building.

You will greet entrants, issue passes, answer calls, and help coordinate activities and events. Part of the Workplace Experience team, you’ll support janitorial and maintenance requests, vendor coordination, mail and onboarding, and ensure security procedures are followed using Microsoft Office tools and clear