Guest Services Valet & Concierge
Towne Park, LLC.
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Benefits offered by this job
Job summary
Towne Park, LLC. is seeking a Guest Service Associate to provide attentive, friendly hospitality and assist guests with parking, luggage, and related services. You will welcome guests, manage vehicle retrieval, and help with directions and area information.
The role emphasizes courteous interactions, accurate ticketing, and safe vehicle handling. Open availability and a customer-focused mindset are essential, with benefits including optional insurance plans and retirement savings options.
Qualifications
- High school diploma or GED required.
- Must hold a valid driver’s license or be within a commutable distance.
- One month related experience and/or training or equivalent.
- Knowledge of principles and processes for providing customer service.
- Ability to read and write English; basic math and money handling.
Responsibilities
- Greet guests and assist with luggage and parking vehicles.
- Provide bell services and luggage storage as needed.
- Explain parking rates and retrieval procedures to guests.
- Deliver messages and guest amenities as requested.
- Maintain ticket and key tag accuracy and accuracy of guest folios.
Skills
Education
Job description
Towne Park, LLC. is seeking a Guest Service Associate to provide attentive, friendly hospitality and assist guests with parking, luggage, and related services. You will welcome guests, manage vehicle retrieval, and help with directions and area information.
The role emphasizes courteous interactions, accurate ticketing, and safe vehicle handling. Open availability and a customer-focused mindset are essential, with benefits including optional insurance plans and retirement savings options.
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