Guest Service Valet & Parking Concierge

Towne Park LLC; Knoxville (TN); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement plan

Job summary

Towne Park LLC is seeking a friendly Guest Service Associate to provide hospitality, parking, and luggage assistance while ensuring safe vehicle retrieval. You will greet guests, assist with directions, and manage luggage storage as needed.

Role requires a high school diploma or GED and a valid driver’s license, with 1 month of related experience or training. Schedule options include 12p-6p or 9:30a-6p; benefits are available according to policy.

Qualifications

• High school diploma or GED required.
• Must have valid driver’s license for state of application.
• One month of related experience or training required, or equivalent.
• Strong customer-service orientation and ability to communicate in English.

Responsibilities

• Greet guests with a friendly demeanor and use guest last names.
• Park and retrieve vehicles; assist with bell services and luggage as needed.
• Explain parking rates and retrieval procedures to guests.
• Provide directions, taxis, reservations, and information about local amenities.
• Maintain accurate ticketing and revenue documentation in the valet system.

Skills

Customer service

Guest greeting

Cash handling

English literacy

Time management

Vehicle parking & retrieval

Education

High school diploma or GED

Job description

Towne Park LLC is seeking a friendly Guest Service Associate to provide hospitality, parking, and luggage assistance while ensuring safe vehicle retrieval. You will greet guests, assist with directions, and manage luggage storage as needed.

Role requires a high school diploma or GED and a valid driver’s license, with 1 month of related experience or training. Schedule options include 12p-6p or 9:30a-6p; benefits are available according to policy.