Guest Services Supervisor — Daily Pay, PTO & Benefits

The-American-Hotel-Atlanta-Downtown,-Tapestry-Collection-By-Hilton; Atlanta (GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Daily Pay

Hotel Discount Program

Uniforms Provided

Health/Dental/Vision Insurance

Tuition Reimbursement

401k with employer match

Job summary

Valor Hospitality is seeking a friendly Guest Service Aide to support the Guest Services Manager at our Atlanta property. You will greet guests, assist with front desk functions, and ensure accurate transactions and reservations while delivering warm, professional service.

Responsibilities include coordinating with Engineering and Housekeeping, handling special requests, and helping manage schedules. A positive, guest-first attitude is essential to thrive in a fast-paced hospitality environment.

Qualifications

• Requires excellent computer and cash handling skills.
• Must present sociable, outgoing, and guest-service oriented behavior.
• On-the-job training with on-site systems and reservations workflow.

Responsibilities

• Assist with front desk duties including PBX, reservations, guest services and check-ins/check-outs.
• Post charges accurately and communicate hotel services to guests.
• Coordinate with Engineering and Housekeeping on maintenance and room status.
• Train new Guest Service Agents as needed.
• Prepare weekly schedule and maintain time cards and documentation.

Skills

Cash handling

Computer skills

Customer service orientation

Communication

Teamwork

Job description

Valor Hospitality is seeking a friendly Guest Service Aide to support the Guest Services Manager at our Atlanta property. You will greet guests, assist with front desk functions, and ensure accurate transactions and reservations while delivering warm, professional service.

Responsibilities include coordinating with Engineering and Housekeeping, handling special requests, and helping manage schedules. A positive, guest-first attitude is essential to thrive in a fast-paced hospitality environment.