Guest Experience Lead - Front Desk (Flexible Hours)

Peregrine Hospitality; Atlanta (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

Peregrine Hospitality in Atlanta is seeking a friendly Front Desk/Guest Services associate to greet guests, manage check-in/out, and coordinate reservations. You will help maintain a welcoming lobby, answer a high volume of guest inquiries, and ensure accurate posting of charges while delivering exceptional service.

The role emphasizes security, privacy, teamwork, and adherence to safety procedures. Flexible shifts are required, and prior hospitality experience is preferred.

Qualifications

• At least 1 year of hospitality related experience.

Responsibilities

• Maintain front office and lobby organization and supplies to provide a clean and enjoyable experience.
• Uphold friendly, courteous telephone service and interactions with guests and fellow employees.
• Coordinate with guests through arrival and departure by reservations, wake up calls, check-in/out, and special requests.
• Preserve the security and privacy of guest rooms and administrative keys.
• Actively communicate with management and staff through reports, customer feedback, and guest needs.

Job description

Peregrine Hospitality in Atlanta is seeking a friendly Front Desk/Guest Services associate to greet guests, manage check-in/out, and coordinate reservations. You will help maintain a welcoming lobby, answer a high volume of guest inquiries, and ensure accurate posting of charges while delivering exceptional service.

The role emphasizes security, privacy, teamwork, and adherence to safety procedures. Flexible shifts are required, and prior hospitality experience is preferred.