Guest Services Specialist - Weekly Pay & Great Team

Extended Stay America; Pittsburgh (Allegheny County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly Pay

Competitive Wages

Great working environment

Employee Recognition Programs

Vision Insurance

401(k) Savings Plan

Employee Assistance Program (EAP)

Employee Perks Program

Job summary

Extended Stay America is looking for a Guest Services Representative in the United States to help guests with check-in/check-out, answer phones, collect payments, and keep front desk operations running smoothly.

You will assist guests, resolve issues via the Make it Right process, manage reservations, and ensure safety standards while maintaining lobby and common areas. Weekly pay and a supportive team environment are offered.

Qualifications

• English communication is required.
• Hospitality experience is a plus.
• Ability to operate computer systems and cash handling.

Responsibilities

• Assist guests with check-in/check-out and payments.
• Answer phones and respond to guest requests.
• Maintain a clean and organized front desk area.
• Resolve guest issues following company procedures.

Skills

English proficiency

Guest service

Reservations & front desk

Education

High School Diploma or GED

Tools

Property Management System

Job description

Extended Stay America is looking for a Guest Services Representative in the United States to help guests with check-in/check-out, answer phones, collect payments, and keep front desk operations running smoothly.

You will assist guests, resolve issues via the Make it Right process, manage reservations, and ensure safety standards while maintaining lobby and common areas. Weekly pay and a supportive team environment are offered.