Guest Experience Specialist

Extended Stay America; Bellevue (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Weekly Pay!

Competitive Wages

Great working environment

Employee Recognition Programs

Vision Insurance

401(k) Savings Plan

Employee Assistance Program (EAP)

Employee Perks Program

Job summary

Extended Stay America is seeking a Guest Services Representative to assist guests, check them in and out, answer phones, and handle payments per company guidelines.

The role emphasizes delivering a warm guest experience, maintaining a clean front desk area, and supporting daily front office tasks while upholding safety standards. Weekly pay and a supportive team environment are highlighted in benefits.

Qualifications

• Speak and write English proficiently.
• Proficient operation of the property management system technology.
• Understand and comply with safety rules and procedures.
• Ability to perform routine front desk reports and transactions.

Responsibilities

• Assist guests, answer phones, check guests in/out and collect payment.
• Process reservations and departures following company guidelines.
• Maintain cash, credit card and city ledger balances.
• Keep front desk and lobby areas clean and organized.

Skills

English proficiency

PMS proficiency

Safety procedures

Cash handling

Education

High School diploma/GED

Tools

Property management system

Job description

Extended Stay America is seeking a Guest Services Representative to assist guests, check them in and out, answer phones, and handle payments per company guidelines.

The role emphasizes delivering a warm guest experience, maintaining a clean front desk area, and supporting daily front office tasks while upholding safety standards. Weekly pay and a supportive team environment are highlighted in benefits.