Guest Services Specialist - Front Desk

Automatic Data Processing, Inc.; Needles (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Automatic Data Processing, Inc. is seeking a Guest Service Associate in Needles, CA. The role focuses on delivering efficient and courteous service to guests while supporting hotel standards and revenue initiatives.

The ideal candidate will be multi-tasking, detail-oriented, and service-centric, with the ability to communicate effectively with guests and staff. The job requires a professional appearance and reliable attendance.

Qualifications

• 1+ year of guest service experience.
• Well-groomed and professional appearance.
• Good listener.
• Able to stand for long periods and handle physical tasks.

Responsibilities

• Increase guest satisfaction by providing efficient and courteous guest service according to hotel standards.
• Execute selling strategies to boost hotel revenue.
• Communicate with guests and co-workers, process mail/phone/messages, and maintain log books.

Skills

Guest service

Communication

Attention to detail

PMS software

Cash handling

Multitasking

Tools

PMS software

Job description

Automatic Data Processing, Inc. is seeking a Guest Service Associate in Needles, CA. The role focuses on delivering efficient and courteous service to guests while supporting hotel standards and revenue initiatives.

The ideal candidate will be multi-tasking, detail-oriented, and service-centric, with the ability to communicate effectively with guests and staff. The job requires a professional appearance and reliable attendance.