Guest Experience Associate — Front Desk & Service

Automatic Data Processing, Inc.; Parker (AZ); On-site; USD 17,000 - 22,000; Full time

Job summary

Automatic Data Processing, Inc. in Parker, AZ is seeking a Guest Service Associate to deliver courteous guest service and support daily hotel operations.

The role requires multitasking, strong communication, and a professional appearance, with flexibility for evenings, weekends, and holidays. You will use the property management system to post charges, compute bills, and assist guests.

Qualifications

• Well-groomed and professional appearance.
• Good listener.
• Empathetic and tolerant.
• Rational, prudent, and practical.

Responsibilities

• Increase guest satisfaction by providing efficient and courteous guest service in accordance with hotel standards.
• Execute selling strategies to enhance hotel revenue.
• Understand and implement the mission, values, and culture at all times.

Skills

Guest service

Communication

Multitasking

PMS familiarity

Tools

Property Management System (PMS)

Job description

Automatic Data Processing, Inc. in Parker, AZ is seeking a Guest Service Associate to deliver courteous guest service and support daily hotel operations.

The role requires multitasking, strong communication, and a professional appearance, with flexibility for evenings, weekends, and holidays. You will use the property management system to post charges, compute bills, and assist guests.