Guest Services Specialist - Front Desk

B.F. Saul Company Hospitality; Boca Raton (FL); Vor Ort; USD 35.000 - 55.000; Vollzeit

Benefits dieser Stelle

Health Insurance

Dental & Vision Insurance

Short & Long Term Disability

401(k) Retirement Program

Paid Life Insurance

Tuition Reimbursement

Discounted Room Rates for Team Members

Weekly Payroll

Zusammenfassung

B. F. Saul Company Hospitality Group is seeking a Customer Service/Front Desk Associate to welcome guests, handle check-ins/check-outs, and assist with reservations in a friendly, professional manner.

You will know hotel outlets, local attractions, and operate with high standards to ensure guest satisfaction. The role requires 1+ year guest service experience, a high school diploma or GED, strong verbal communication, and the ability to work in a fast-paced environment while supporting hotel

Qualifikationen

• High school diploma or GED required.
• 1+ years prior guest service experience required preferably in a hospitality setting.
• Excellent verbal communication skills and attention to detail.

Aufgaben

• Process check-ins and check-outs, verify billing, create reservations, and handle special requests.
• Provide knowledge of hotel properties, local attractions, and outlets’ hours.
• Upsell rooms and amenities to maximize revenue.
• Maintain safety and cleanliness per company procedures.

Kenntnisse

Guest service

Verbal communication

Attention to detail

Customer focus

Ausbildung

High school diploma or GED

Jobbeschreibung

B. F. Saul Company Hospitality Group is seeking a Customer Service/Front Desk Associate to welcome guests, handle check-ins/check-outs, and assist with reservations in a friendly, professional manner.

You will know hotel outlets, local attractions, and operate with high standards to ensure guest satisfaction. The role requires 1+ year guest service experience, a high school diploma or GED, strong verbal communication, and the ability to work in a fast-paced environment while supporting hotel