Guest Services Pro - Weekly Pay & Benefits

esacareers; Merrillville (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly Pay

Competitive Wages

Great Environment

Recognition Programs

Vision Insurance

401(k) Plan

EAP

Employee Perks

Job summary

ESA Management, LLC is seeking a Guest Services Representative to assist guests, answer phones, check in/out, and process payments per company guidelines. The role includes maintaining front desk areas and ensuring safety and security procedures are followed across associates and guests.

The position emphasizes delivering a high-quality guest experience and contributing to a service-oriented culture through daily interactions and proactive problem resolution.

Qualifications

• High School Diploma or GED or equivalent.
• Ability to communicate effectively in English with guests and vendors.
• Experience with front desk operations and cash handling preferred.

Responsibilities

• Assist guests and answer phones.
• Check guests in and out and process payments.
• Complete front office daily paperwork and ensure safety procedures.

Skills

English proficiency

PMS software

Data entry

Tools

PMS system

Job description

ESA Management, LLC is seeking a Guest Services Representative to assist guests, answer phones, check in/out, and process payments per company guidelines. The role includes maintaining front desk areas and ensuring safety and security procedures are followed across associates and guests.

The position emphasizes delivering a high-quality guest experience and contributing to a service-oriented culture through daily interactions and proactive problem resolution.