Guest Services Specialist | Weekly Pay + Benefits

esacareers; Riverside, Corona, Norco (CA, CA, CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Weekly Pay

Competitive Wages

Great Environment

Recognition Programs

Vision Insurance

401(k)

EAP

Job summary

ESA Management, LLC is seeking a Guest Services Representative to assist guests, answer phones, check guests in and out, and collect payments per company guidelines. The GSR should promote a top-notch guest experience and embody ESA's service culture.

Responsibilities include processing reservations, registering guests, handling payments, and departures; maintaining a clean front desk and lobby; and ensuring safety and security procedures are followed.

Qualifications

• High School Diploma or GED, or equivalent experience.
• Experience handling guest payments and front desk procedures.
• Ability to work English proficiently and interact professionally.

Responsibilities

• Assist guests and respond to requests with follow-through.
• Process reservations, registration, payment, and departures.
• Maintain front desk area and uphold safety and security procedures.
• Cross-train in housekeeping and laundry as needed.

Skills

English proficiency

PMS proficiency

Cash handling

Guest interaction

Problem solving

Education

High School Diploma or GED

Tools

PMS

Job description

ESA Management, LLC is seeking a Guest Services Representative to assist guests, answer phones, check guests in and out, and collect payments per company guidelines. The GSR should promote a top-notch guest experience and embody ESA's service culture.

Responsibilities include processing reservations, registering guests, handling payments, and departures; maintaining a clean front desk and lobby; and ensuring safety and security procedures are followed.