Guest Services Pro - Front Desk at Resort

Wyndham; New Braunfels (TX); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with company match

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate in the United States. You will warmly welcome guests and guide them from registration to checkout, offering resort information and area attractions.

The role requires accurate cash handling, ability to quote room rates, and timely responses to guest inquiries. This full-time position emphasizes hospitality and teamwork, with a comprehensive benefits package.

Qualifications

• Excellent communication skills and the ability to read, write and understand English.
• Strong cash handling and math skills.
• Ability to multitask in a fast-paced guest-facing environment.

Responsibilities

• Greet guests warmly from registration to checkout.
• Provide room rate quotes and information about the resort and local attractions.
• Process cash and credit card transactions following procedures.
• Balance cash receipts and verify guest folios.
• Reserve and confirm reservations for individuals or groups.
• Respond to guest inquiries promptly and accurately.

Skills

Excellent communication skills

Read, write and understand English

Cash handling

Multitasking

Attention to detail

Basic computer skills

Job description

Travel + Leisure Co. is seeking a Guest Services Associate in the United States. You will warmly welcome guests and guide them from registration to checkout, offering resort information and area attractions.

The role requires accurate cash handling, ability to quote room rates, and timely responses to guest inquiries. This full-time position emphasizes hospitality and teamwork, with a comprehensive benefits package.