Front Desk: Guest Services Specialist

Travel-Leisure-Co; Solvang (CA); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k with employer match

Wellness program

Employee Assistance Program

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests, handle registrations, reservations and checkout. You will provide information about the resort and area attractions, quote room rates, and assist with guest inquiries.

The role requires excellent English communication, basic math and cash handling, and the ability to work in a fast-paced environment. Benefits include medical, dental, vision, and 401k.

Qualifications

• Excellent communication skills in reading, writing, and speaking English.
• Strong math and cash handling abilities.
• Able to multitask in a fast-paced environment with keen attention to detail.

Responsibilities

• Greet and welcome guests warmly from registration to checkout.
• Provide resort and area information, and confirm reservations.
• Process cash and credit card transactions following procedures; balance cash receipts.
• Issue unit keys, handle check-out, and verify folio accuracy.

Job description

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests, handle registrations, reservations and checkout. You will provide information about the resort and area attractions, quote room rates, and assist with guest inquiries.

The role requires excellent English communication, basic math and cash handling, and the ability to work in a fast-paced environment. Benefits include medical, dental, vision, and 401k.