Guest Services Pro: Hospitality & Reservations

Travel-Leisure-Co; Pinetop-Lakeside (AZ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Flexible spending accounts

Life and accident coverage

Disability

Wellness program

Employee Assistance Program

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests and guide them from registration through checkout. You will handle reservations, provide rate quotes, and ensure accurate cash and card transactions while maintaining excellent guest satisfaction.

The role requires strong English communication, multitasking in a fast-paced setting, and a professional, detail-oriented approach. Benefits support a diverse, inclusive team and ongoing career growth.

Qualifications

• Excellent reading, writing and comprehension of English.
• Ability to handle cash and card transactions accurately.
• Strong math skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Professional appearance and positive attitude.

Responsibilities

• Greet guests and guide them through registration to checkout.
• Provide room rate quotes and confirm reservations.
• Process cash and credit card transactions following procedures.
• Balance cash receipts and perform bucket checks.
• Respond to guest inquiries promptly and accurately.

Skills

Customer service

Cash handling

Communication

Problem solving

Multitasking

Tools

POS system

Cash register

Job description

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests and guide them from registration through checkout. You will handle reservations, provide rate quotes, and ensure accurate cash and card transactions while maintaining excellent guest satisfaction.

The role requires strong English communication, multitasking in a fast-paced setting, and a professional, detail-oriented approach. Benefits support a diverse, inclusive team and ongoing career growth.