Guest Services Pro - Front Desk (AM Shifts)

B. F. Saul Company Hospitality Group; Sterling (VA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan

Life Insurance

Tuition Reimbursement

Room Discounts

Weekly Payroll

Job summary

B. F. Saul Company Hospitality Group is seeking a Guest Service Associate in Sterling, VA to greet guests, process check-ins/check-outs, and assist with reservations and requests in a friendly, professional manner.

The role emphasizes delivering the highest level of service, knowledge of local attractions, and upselling opportunities while adhering to brand standards. Candidates should have a High school diploma and 1+ years of guest service experience.

Qualifications

• High school diploma or GED required.
• 1+ years prior guest service experience preferred.
• Excellent verbal communication and attention to detail.

Responsibilities

• Process check-ins/outs and assist guests with reservations and requests.
• Provide highest level of service and knowledge of local attractions.
• Upsell rooms and amenities while following brand standards.
• Maintain clean, safe work area and follow safety procedures.

Skills

Guest service

Verbal communication

Attention to detail

Teamwork

Education

High school diploma or GED

Job description

B. F. Saul Company Hospitality Group is seeking a Guest Service Associate in Sterling, VA to greet guests, process check-ins/check-outs, and assist with reservations and requests in a friendly, professional manner.

The role emphasizes delivering the highest level of service, knowledge of local attractions, and upselling opportunities while adhering to brand standards. Candidates should have a High school diploma and 1+ years of guest service experience.