Guest Services & Park Operations Leader

Towne Park, LLC.; Philadelphia (Philadelphia County); On-site; USD 48,000 - 72,000; Full time

Job summary

Towne Park is seeking an Associate Manager at a designated Philadelphia location to ensure high levels of client, customer and associate satisfaction. You will oversee guest/patient services, hire and train staff, plan and direct work, and manage performance and reporting.

You will lead labor planning, maintain client relationships, monitor service standards, and drive revenue reporting while guiding a team of at least two associates to exceed expectations.

Qualifications

• Minimum requirement details are not specified in the job description.

Responsibilities

• Ensures guest service experience is delivered exceptionally and consistently across shifts.
• Allocates labor resources to support service delivery and productivity goals.
• Leads recruitment and onboarding of new associates; provides training and coaching.

Job description

Towne Park is seeking an Associate Manager at a designated Philadelphia location to ensure high levels of client, customer and associate satisfaction. You will oversee guest/patient services, hire and train staff, plan and direct work, and manage performance and reporting.

You will lead labor planning, maintain client relationships, monitor service standards, and drive revenue reporting while guiding a team of at least two associates to exceed expectations.