Guest Services & Night Audit Specialist

Boutique Hospitality Management; Miami (FL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Personal Days

Health Care Insurance

Additional Insurance

401K

Job summary

Boutique Hospitality Management in Miami, Florida, is seeking a Front Desk Agent to greet and register guests, providing outstanding service throughout their stay. Candidates should possess a positive attitude, the ability to multi-task, and problem-solving skills.

The role involves managing check-ins and check-outs, handling payments, and addressing guest inquiries efficiently. Additional benefits include personal days, health care insurance, and a 401K plan.

Qualifications

• Ability to read, write, speak and understand English.
• Considerable knowledge of computer systems for registration and reservations.
• Ability to develop subordinates for advancement.

Responsibilities

• Greet and register guests at the front desk.
• Handle check-in and checkout procedures.
• Ensure accurate guest payments and postings.

Skills

Customer service

Multi-tasking

Detail-oriented

Problem solving

Mathematical comprehension

Organizational skills

Tools

Computer systems

Job description

Boutique Hospitality Management in Miami, Florida, is seeking a Front Desk Agent to greet and register guests, providing outstanding service throughout their stay. Candidates should possess a positive attitude, the ability to multi-task, and problem-solving skills.

The role involves managing check-ins and check-outs, handling payments, and addressing guest inquiries efficiently. Additional benefits include personal days, health care insurance, and a 401K plan.