Overnight Front Desk & Night Audit Specialist

Hyatt Regency; Miami (FL); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Complimentary & Discounted Hyatt Rooms

Paid Vacation

401(k) Match

Medical, Dental, Vision Benefits

Tuition Reimbursement

Discounted Parking

Free Meals Provided

Career Growth

Job summary

Hyatt Regency Miami, a premier Downtown Miami hotel, is seeking a Front Office Associate to welcome guests, check them in, and communicate hotel services with warmth and efficiency. The role emphasizes guest experience, night operations, and a professional, calm presence during the overnight shift.

You will be part of a team that values service excellence, growth, and work-life balance in a vibrant, city-center location near Brickell and the Miami Riverwalk.

Qualifications

• Refined verbal communication skills.
• A true desire to satisfy the needs of others in a fast-paced environment.
• Ability to stand for long periods of time.
• Must be able to work the overnight shift, holidays, and weekends.

Responsibilities

• Oversee guest registration and communicate hotel services and promotions.
• Assist with night audit duties and supervise the front office during the overnight shift.
• Process forms of payment and respond to guest inquiries.

Skills

Verbal communication

Customer service

Professional demeanor

Job description

Hyatt Regency Miami, a premier Downtown Miami hotel, is seeking a Front Office Associate to welcome guests, check them in, and communicate hotel services with warmth and efficiency. The role emphasizes guest experience, night operations, and a professional, calm presence during the overnight shift.

You will be part of a team that values service excellence, growth, and work-life balance in a vibrant, city-center location near Brickell and the Miami Riverwalk.