Night Audit & Guest Services Specialist

Boutique Hospitality Management; Miami (FL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health Care Insurance

Personal Days

401K

Job summary

Boutique Hospitality Management in Miami is looking for Night Auditors and Guest Service Agents to provide exceptional service while registering guests and managing the front desk operations. Responsibilities include accurate check-in/check-out, handling payments, and responding to guest inquiries.

The ideal candidate will have strong customer service skills, problem-solving abilities, and a flexible schedule for night shifts. Benefits include health care insurance, personal days, and a 401K plan.

Qualifications

• Considerable knowledge of computer systems for registration and reservations.
• Above average mathematical comprehension.
• Ability to read, write, speak, and understand English.

Responsibilities

• Register guests and perform hotel operator duties.
• Collect payments and handle night audit procedures.
• Respond to guest inquiries about amenities.

Skills

Customer service

Problem-solving

Mathematical comprehension

Organizational skills

Tools

MSI

Booking systems

Job description

Boutique Hospitality Management in Miami is looking for Night Auditors and Guest Service Agents to provide exceptional service while registering guests and managing the front desk operations. Responsibilities include accurate check-in/check-out, handling payments, and responding to guest inquiries.

The ideal candidate will have strong customer service skills, problem-solving abilities, and a flexible schedule for night shifts. Benefits include health care insurance, personal days, and a 401K plan.