Guest Services & Front Desk Specialist | Weekly Pay

Extended Stay America; Haymount (NC); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Weekly Pay!

Competitive Wages

Great working environment

Employee Recognition Programs

Vision Insurance

401(k) Savings Plan

Employee Assistance Program (EAP)

Employee Perks Program offering-dis

Zusammenfassung

Extended Stay America is seeking a Guest Services Representative to deliver an outstanding guest experience. You will assist guests, answer phones, check guests in and out, process payments, and handle daily front desk paperwork with accuracy.

Maintain a clean, organized lobby and front desk area, promote ESA services, and contribute to a friendly, professional atmosphere while following safety procedures and company guidelines.

Qualifikationen

• Fluent English communication with guests and staff.
• Proficient use of property management system and audit functions.
• Knowledge of safety rules and operating procedures.

Aufgaben

• Assist guests, answer phones, check-in/out and collect payments.
• Maintain front desk area and breakfast display in a timely manner.
• Process reservations and departures in accordance with guidelines.
• Follow safety and security procedures and company policies.
• Cross-train in housekeeping and laundry as needed.

Kenntnisse

English proficiency

Communication skills

Guest service oriented

Ausbildung

High School diploma or GED

Tools

Property management system

Jobbeschreibung

Extended Stay America is seeking a Guest Services Representative to deliver an outstanding guest experience. You will assist guests, answer phones, check guests in and out, process payments, and handle daily front desk paperwork with accuracy.

Maintain a clean, organized lobby and front desk area, promote ESA services, and contribute to a friendly, professional atmosphere while following safety procedures and company guidelines.