Guest Services & Front Desk Specialist

Hotel Management and Consulting, Inc.; Liberty (MO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Hourly pay dependent on experience

DailyPay access to earnings

Medical, dental, and vision benefits

Paid time off for full-time employees

Employee assistance program

Career growth opportunities

Job summary

Hotel Management and Consulting, Inc. is seeking a friendly Guest Attendant who will be the face of the property and the first contact for guests. The role focuses on front desk operations, guest services, and supporting daily hotel activities.

The ideal candidate has customer service experience, strong communication skills, and a proactive problem-solving approach. A flexible schedule is required for this on-site position.

Qualifications

• Minimum of one year in customer service.
• Hotel operations experience preferred.
• Proficient computer skills.
• Excellent communication skills.
• Strong organizational and time management skills.
• Proactive problem solving capability.
• Willing to work a changing schedule.

Responsibilities

• Front Office Operations: reservations, renewals, check-ins/outs, and front office reports.
• Guest Services: meet guest needs, conduct tours for potential guests, close sales, fulfill special requests.
• Laundry Duties: wash, dry, fold, and organize linens and towels.
• Cleaning & Maintenance: vacuum, dust, sanitize public areas, stock supplies.

Skills

Customer service

Hotel operations

Computer skills

Communication

Organization

Time management

Problem solving

Flexibility schedule

Job description

Hotel Management and Consulting, Inc. is seeking a friendly Guest Attendant who will be the face of the property and the first contact for guests. The role focuses on front desk operations, guest services, and supporting daily hotel activities.

The ideal candidate has customer service experience, strong communication skills, and a proactive problem-solving approach. A flexible schedule is required for this on-site position.