Hotel Guest Service & Reservations Specialist

Peachtree Group Hospitality Management; Vero Beach (FL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k) matching

Paid Holidays

Paid Time Off

Employee Assistance Program

Fund

Job summary

Peachtree Group Hospitality Management is seeking a friendly Guest Service Agent to assist guests with check-ins and check-outs, verify payments and reservations, and respond to requests with professionalism. The role emphasizes high standards of service and adherence to brand requirements while creating a smooth, welcoming experience for every guest.

You will uphold service quality, anticipate guest needs, and resolve issues promptly, contributing to guest satisfaction and loyalty.

Job description

Peachtree Group Hospitality Management is seeking a friendly Guest Service Agent to assist guests with check-ins and check-outs, verify payments and reservations, and respond to requests with professionalism. The role emphasizes high standards of service and adherence to brand requirements while creating a smooth, welcoming experience for every guest.

You will uphold service quality, anticipate guest needs, and resolve issues promptly, contributing to guest satisfaction and loyalty.