Guest Services Front Desk Agent

AC Element Phoenix City North; Phoenix (AZ); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Free parking

Job summary

Azul Hospitality Group is opening a new dual-brand hotel in Phoenix, inviting candidates for a front desk role. You will greet guests, handle registrations and checkouts, process payments, and maintain the lobby while promoting guest satisfaction.

Ideal applicants will have high school education, prior hospitality or front desk experience, and strong communication skills. On-site work with potential for growth and professional development.

Qualifications

• Experience in the hospitality industry preferred.
• Front desk or customer service experience preferred.
• Excellent communication and customer relations skills.

Responsibilities

• Greet and welcome guests upon arrival.
• Register and checkout guests at the front desk.
• Accept payment for guest accounts and balance cash drawer.
• Maintain lobby cleanliness and knowledge of hotel services.
• Answer inquiries about hotel policies, services, and local attractions.
• Log guest requests and coordinate with other departments.

Skills

Customer service

Communication

Leadership

Education

High school diploma or equivalent

Job description

Azul Hospitality Group is opening a new dual-brand hotel in Phoenix, inviting candidates for a front desk role. You will greet guests, handle registrations and checkouts, process payments, and maintain the lobby while promoting guest satisfaction.

Ideal applicants will have high school education, prior hospitality or front desk experience, and strong communication skills. On-site work with potential for growth and professional development.