Guest Experience Front Desk Specialist

Paycom - ATS; Salt Lake City (UT); On-site; USD 19,000 - 28,000; Full time

Job summary

Azul Hospitality seeks a courteous front desk associate to handle registration, checkout, and cashiering, ensuring a pleasant guest experience. You will balance the cash drawer, process payments, and assist with bookings while upholding privacy and safety standards.

The role requires strong communication, organizational skills, and the ability to coordinate with other departments to meet guest needs. Hospitality experience preferred for this full-time on-site position.

Qualifications

• High school diploma or equivalent required.
• Experience in hospitality front desk or customer service preferred.
• Excellent communication and organizational skills.

Responsibilities

• Greet and welcome guests on arrival.
• Register and checkout guests; process payments and maintain a house bank.
• Balance cash drawer and report receipts daily.
• Assist with guest bookings and up-selling opportunities.
• Log guest requests and room defects; coordinate with other departments.
• Follow safety, security, and privacy procedures; attend trainings and meetings.

Skills

Communication skills

Leadership capability

Customer relations

Issue resolution

Attention to detail

Computer skills

Education

High school diploma or equivalent

Tools

Windows OS

MS Office

PMS

PBX

POS

Job description

Azul Hospitality seeks a courteous front desk associate to handle registration, checkout, and cashiering, ensuring a pleasant guest experience. You will balance the cash drawer, process payments, and assist with bookings while upholding privacy and safety standards.

The role requires strong communication, organizational skills, and the ability to coordinate with other departments to meet guest needs. Hospitality experience preferred for this full-time on-site position.