Guest Experience Front Desk Agent

Red Cliffs Zion; Springdale (UT); On-site; USD 17,000 - 25,000; Full time

Job summary

Azul Hospitality is seeking a friendly and efficient Front Desk Agent to welcome guests, manage registrations, and handle checkout with accuracy. You will maintain a house bank, process payments, and balance cash drawers while delivering exceptional guest service.

Responsibilities include greeting guests, up-selling, logging requests, coordinating with other departments, and staying informed about hotel promotions and local attractions.

Qualifications

• High school diploma or equivalent required.
• Prior guest-service or front desk experience preferred.
• Excellent communication and cash-handling accuracy needed.

Responsibilities

• Greet and welcome guests upon arrival.
• Process registration and checkout at the front desk.
• Maintain a house bank and balance cash drawer daily.

Skills

Cashiering

Customer service

Communication

Leadership

Problem solving

Education

High school diploma

Tools

POS system

PBX

PMS

Key system

Job description

Azul Hospitality is seeking a friendly and efficient Front Desk Agent to welcome guests, manage registrations, and handle checkout with accuracy. You will maintain a house bank, process payments, and balance cash drawers while delivering exceptional guest service.

Responsibilities include greeting guests, up-selling, logging requests, coordinating with other departments, and staying informed about hotel promotions and local attractions.