Evening Guest Services Concierge

Travel + Leisure Co.; Kona (NC); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Wellness program

Employee Assistance Program

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests, assist with registrations and reservations, and help guests with room quotes and checkouts at a resort destination.

You will handle cash and card transactions, balance receipts, and provide information about the resort and local attractions in a fast-paced environment. Apply to join our hospitality team today.

Qualifications

• Professional appearance and positive attitude.
• Excellent communication skills including reading, writing, and understanding English.
• Ability to solve problems with minimal supervision.
• Basic math and cash handling procedures.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and organization.
• Basic computer and office skills.

Responsibilities

• Greet guests warmly and guide them from registration to checkout.
• Inform guests about resort facilities and local attractions.
• Process cash and card transactions following procedures.
• Balance cash receipts and perform standard cashier duties.
• Complete checkout procedures and verify charges in guest folios.
• Reserve and confirm reservations for individuals or groups.
• Provide guests with room rate quotes and respond to inquiries promptly.

Skills

Customer service

English proficiency

Cash handling

Multi-tasking

Attention to detail

Computer skills

Tools

Cash register

Job description

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests, assist with registrations and reservations, and help guests with room quotes and checkouts at a resort destination.

You will handle cash and card transactions, balance receipts, and provide information about the resort and local attractions in a fast-paced environment. Apply to join our hospitality team today.