Guest Services Concierge (Front Desk)

Wyndham; Pompano Beach (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Paid time off

401k with employer match

Identity theft plan

Wellness program

Employee Assistance Program

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests, assist with registrations, and help them enjoy their vacation experience. You will provide resort information, quote room rates, and support guests from check-in to checkout.

Responsibilities include processing payments, issuing keys, handling inquiries quickly, and ensuring a smooth reservation process for individuals and groups at the resort. Join our global team and help guests create memorable vacations.

Qualifications

• Professional appearance and a positive, can-do attitude.
• Excellent communication skills in English.
• Ability to solve problems with minimal supervision.
• Basic math and cash handling procedures.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Basic computer and office skills.

Responsibilities

• Greet guests warmly and assist from registration to checkout.
• Guide guests through the registration process and issue unit keys.
• Provide information about the resort and local attractions.
• Process cash and credit card transactions following procedures.
• Balance cash receipts and complete cashier duties.
• Reserve and confirm reservations for individuals or groups.
• Provide guests with room rate quotes and respond to inquiries promptly.

Skills

Professional appearance

Communication skills

Problem solving

Cash handling

Multitasking

Attention to detail

Basic computer skills

Job description

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests, assist with registrations, and help them enjoy their vacation experience. You will provide resort information, quote room rates, and support guests from check-in to checkout.

Responsibilities include processing payments, issuing keys, handling inquiries quickly, and ensuring a smooth reservation process for individuals and groups at the resort. Join our global team and help guests create memorable vacations.