Guest Services Champion – Resort Check-in & Reservations

Travel-Leisure-Co; Myrtle Beach (SC); Vor Ort; USD 17.000 - 22.000; Vollzeit

Benefits dieser Stelle

Medical

Dental

Vision

401k

Paid time off

Voluntary benefits

Zusammenfassung

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests from registration to checkout and to provide information about the resort and area attractions. You will quote room rates and confirm reservations, while processing cash and card transactions with accuracy.

Balance cash, perform checkout procedures, verify charges, and respond quickly to guest inquiries to ensure memorable vacations for travelers from around the world.

Qualifikationen

• Excellent communication skills in English, both written and spoken.
• Professional appearance and positive attitude.
• Ability to balance cash receipts and handle transactions accurately.
• Comfort with fast-paced guest service environments.

Aufgaben

• Guide guests through the registration process and issue unit keys.
• Provide information about resort amenities and nearby attractions.
• Provide room rate quotes and confirm reservations.
• Process cash and credit card transactions following procedures.
• Balance cash receipts and complete cashier duties.
• Support check-out procedures and verify charges in folios.
• Respond promptly to guest inquiries and concerns.

Kenntnisse

Customer service

Communication skills

Multitasking

Problem solving

Attention to detail

Cash handling

Cashier

Tools

POS system

Basic computer skills

Jobbeschreibung

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests from registration to checkout and to provide information about the resort and area attractions. You will quote room rates and confirm reservations, while processing cash and card transactions with accuracy.

Balance cash, perform checkout procedures, verify charges, and respond quickly to guest inquiries to ensure memorable vacations for travelers from around the world.