Guest Services Cashier & Host

Grand Casino Mille Lacs; Northern (KY); Hybrid; USD 17,000 - 28,000; Full time

Job summary

Grand Casino Mille Lacs is seeking a Guest Services/Host Ambassador to handle check transactions, seat guests, and assist with reservations in a fast-paced dining environment. You will greet Guests, answer questions, and coordinate with Hosts and Servers to ensure a positive experience.

Responsibilities include processing payments, adhering to cash controls, and maintaining a clean, sanitary dining area while delivering upbeat, friendly service.

Qualifications

• Experience handling cash and processing payments accurately.
• Quality guest service and problem-solving skills.
• Ability to seat guests quickly and follow venue procedures.

Responsibilities

• Receive payment from Guests in a prompt and courteous manner.
• Adhere to cash control policies and procedures.
• Seat Guests according to venue procedures and rotate as needed.
• Answer calls, make reservations, and greet Guests upon arrival.
• Maintain a clean dining area in line with health regulations.
• Work with Casino Hosts and Servers to ensure smooth operation.

Skills

Cash handling

Guest service

Seating guests

Reservations

Teamwork

Communication

Tools

Host seating computer system

POS system

Job description

Grand Casino Mille Lacs is seeking a Guest Services/Host Ambassador to handle check transactions, seat guests, and assist with reservations in a fast-paced dining environment. You will greet Guests, answer questions, and coordinate with Hosts and Servers to ensure a positive experience.

Responsibilities include processing payments, adhering to cash controls, and maintaining a clean, sanitary dining area while delivering upbeat, friendly service.