Guest Services Associate: Warm Welcomes & Reservations

Travel + Leisure Co.; Florida; On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Paid time off

Wellness program

Employee Assistance Program

Job summary

Travel + Leisure Co. seeks a Guest Services Associate to ensure a memorable guest experience from check-in to check-out at the Panama City Beach area resort. You will assist guests with information about the resort and local attractions, handle reservations, and process transactions with accuracy.

Strong communication, customer-service focus, and basic math skills are essential. This role requires a professional appearance and the ability to multitask in a fast-paced environment.

Qualifications

• Excellent communication skills in reading, writing, and verbal English.
• Ability to provide warm welcomes and hospitality.
• Proficiency with basic computer/office tools.

Responsibilities

• Greet guests and guide them from registration to checkout.
• Provide room rate quotes and confirm reservations.
• Issue unit keys and explain resort information.

Skills

Excellent communication

Customer service

English proficiency

Cash handling

Multitasking

Attention to detail

Basic math

Computer skills

Job description

Travel + Leisure Co. seeks a Guest Services Associate to ensure a memorable guest experience from check-in to check-out at the Panama City Beach area resort. You will assist guests with information about the resort and local attractions, handle reservations, and process transactions with accuracy.

Strong communication, customer-service focus, and basic math skills are essential. This role requires a professional appearance and the ability to multitask in a fast-paced environment.