Guest Services Ambassador — Front Desk with Great Benefits

Mt. Washington Pediatric Hospital; Florida; On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

401(k)

Dental Insurance

Employee discount

Health insurance

Paid sick time

Paid time off

Paid training

Referral program

Tuition reimbursement

Vision insurance

Job summary

Ocean Partners Hospitality is hiring a Front Desk Clerk for Best Western Oceanfront and Days Inn locations in Cocoa Beach. The role greets guests, handles check-in/out, and coordinates guest services in a fast-paced hospitality environment.

The position offers full-time hours, non-exempt status, and opportunities to assist guests with reservations and local services. A high school diploma is required, with a college hospitality degree preferred.

Qualifications

• High school diploma or equivalent required.
• College degree in hospitality, business administration, or similar preferred.

Responsibilities

• Greets guests in person or by phone and assists with check-in and check-out.
• Assigns rooms and keys; maintains room availability.
• Collects and delivers messages to guests and prepares bills for visits.
• Answers inquiries regarding hotel areas and services; assists with bookings.
• Controls safety and security by following procedures and reporting suspicious activity.
• Plays a role in coordinating restaurant, transportation, and entertainment reservations.
• Maintains accurate hotel records and occupancy reports.

Skills

Stress management

Teamwork

Guest focus

Thoroughness

Time management

Education

High school diploma or equivalent

College degree in hospitality or related field

Job description

Ocean Partners Hospitality is hiring a Front Desk Clerk for Best Western Oceanfront and Days Inn locations in Cocoa Beach. The role greets guests, handles check-in/out, and coordinates guest services in a fast-paced hospitality environment.

The position offers full-time hours, non-exempt status, and opportunities to assist guests with reservations and local services. A high school diploma is required, with a college hospitality degree preferred.