Front Desk Associate

Seaboard Hospitality; Dewey Beach (DE); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Oceanfront work setting

Nightly social hour with refreshments

Freshly baked cookies

Job summary

A leading hospitality company in Dewey Beach, Delaware, is seeking a friendly Front Desk Associate to enhance the guest experience. Responsibilities include greeting guests, managing reservations, and coordinating with housekeeping. Ideal candidates have hospitality experience and strong communication skills. This position offers a beautiful oceanfront setting and perks like a nightly social hour with refreshments. If you love creating memorable guest stays, we want to hear from you.

Qualifications

• Previous front desk or hospitality experience preferred.
• Strong customer service and communication skills.
• Organized, detail-oriented, and able to multitask.

Responsibilities

• Greet guests and perform check-in/check-out procedures.
• Manage phone and online reservations.
• Provide information about rooms, rates, amenities, and local attractions.
• Respond promptly and professionally to guest questions or concerns.
• Coordinate with housekeeping to ensure rooms are guest-ready.
• Upsell room upgrades and hotel amenities.
• Maintain accurate reservation and payment records.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Tools

Hotel software (RoomMaster)

Job description

We are looking for a friendly, professional Front Desk Associate to serve as the first point of contact for our guests and help create a welcoming, memorable oceanfront experience.

Responsibilities

• Greet guests and perform check-in/check-out procedures
• Manage phone and online reservations
• Provide information about rooms, rates, amenities, and local attractions
• Respond promptly and professionally to guest questions or concerns
• Coordinate with housekeeping to ensure rooms are guest-ready
• Upsell room upgrades and hotel amenities
• Maintain accurate reservation and payment records

Qualifications

• Previous front desk or hospitality experience preferred
• Experience with hotel software (RoomMaster a plus)
• Strong customer service and communication skills
• Organized, detail-oriented, and able to multitask
• Flexible schedule, including weekends and holidays

We offer a beautiful oceanfront work setting and a unique guest experience that includes a nightly social hour featuring a hot appetizer and cold beer, plus freshly baked cookies. If you enjoy hospitality and creating memorable guest stays, we’d love to hear from you.