Front Desk Reservationist

Boardwalk-Beach-Resort-1; Myrtle Beach (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health

Dental

Vision

401(k)

Paid time off

Job summary

Boardwalk Beach Resort in Myrtle Beach, SC is seeking a friendly Front Desk Reservationist to be the first contact for guests from around the world. This role handles guest registrations, reservations, and provides information on rooms and rates.

We offer flexible full-time or part-time hours, paid weekly, and a benefits package including health, dental, vision, 401(k) and paid time off. A strong focus on outstanding customer service and professional guest interactions is essential.

Qualifications

• Excellent customer service skills are essential.
• Active listening and clear communication abilities.
• Accurate data entry and record-keeping.

Responsibilities

• Represent our resort to guests throughout their stay
• Registering guests
• Assignment of rooms
• Accommodating special requests
• Maintaining inventory of vacancies, reservations and room assignments
• Coordinate room status with housekeeping department
• Report any unusual occurrences or requests in a timely manner
• Manage guest complaints or concerns in a professional and courteous manner
• Other duties as assigned

Skills

Excellent Customer Service

Active Listening

Data Entry

Problem Solving

Job description

The Boardwalk Beach Resort is looking for a full-time/part-time Front Desk Reservationist to serve as our guests' first contact who come from all around the world to enjoy our ocean front amenities. As a Front Desk Reservationist one of your responsibilities will be registering guests, managing reservations and providing information on our rooms and rates. If you thrive in providing superior customer service we'd like you to apply and join our team today!

Responsibilities:

• Represent our resort to guests throughout their stay
• Registering guests
• Assignment of rooms
• Accommodating special requests
• Maintaining inventory of vacancies, reservations and room assignments
• Coordinate room status with housekeeping department
• Report any unusual occurrences or requests in a timely manner
• Manage guest complaints or concerns in a professional and courteous manner
• Other duties as assigned

Qualifications:

• Excellent Customer Service
• Active Listening
• Data Entry
• Problem Solving Ability

Job Type - Flexible Full-Time/Part-Time
Paid weekly

Benefits:

• Health
• Dental
• Vision
• 401(k)
• Paid time off

Work location - one location

Source: Hospitality Online