Guest Services Agent | Flexible Hours + Benefits

Paycom; Hood River (OR); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Scheduling

Career Development

Advancement Opportunities

Paid Time Off

Health Benefits

Travel Industry Discounts

Job summary

Merete is seeking a Front Desk Agent at a Hood River hotel to check guests in and out, issue room keys, and handle guest communications. You will manage reservations, process payments, and assist guests with requests in a fast-paced environment.

Ideal candidates bring customer service experience and basic computer skills. Position requires reliability, punctuality, and a courteous, professional demeanor in a team setting.

Qualifications

• Customer service experience required.
• Cash handling experience preferred.
• Experience with computers and keyboards.

Responsibilities

• Check guests in and out with accuracy.
• Make, modify, or cancel reservations per guest requests.
• Update guest information in the computer system.
• Coordinate with other hotel departments to meet guest needs.
• Answer phones and assist guests with inquiries.
• Maintain keys and follow safety procedures.
• Attend mandatory meetings and maintain punctual attendance.

Skills

Customer service

Cash handling

Computers

Tools

Computers

Job description

Merete is seeking a Front Desk Agent at a Hood River hotel to check guests in and out, issue room keys, and handle guest communications. You will manage reservations, process payments, and assist guests with requests in a fast-paced environment.

Ideal candidates bring customer service experience and basic computer skills. Position requires reliability, punctuality, and a courteous, professional demeanor in a team setting.