Guest Experience Concierge - Front Desk

Merete Hotel Management; Medford (OR); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Scheduling

Career Development

Paid Time Off

Health Benefits

Travel Industry Discounts

Job summary

Merete Hotel Management in Medford, Oregon, seeks a Front Desk Agent to check guests in, handle reservations, and manage guest accounts with accuracy.

The ideal candidate has customer service experience, basic computer skills, and a willingness to work flexible hours. This on-site role offers weekly pay and benefits.

Join a welcoming team and contribute to a smooth guest experience at Merete.

Qualifications

• Customer service experience is required.
• Cash handling experience preferred.
• Experience with computers and keyboards.
• Must pass criminal background check.

Responsibilities

• Register guests upon arrival and assign rooms.
• Make, change, or cancel guest reservations.
• Update information in the computer system.
• Communicate with other departments to fulfill guest needs.
• Answer telephones.
• Maintain keys in secure areas.
• Attend mandatory meetings.
• May be required to drive Shuttle Van if applicable.
• Ensure consistent punctuality and attendance.
• Treat others with respect and promote teamwork.

Skills

Customer service

Cash handling

Computer skills

Job description

Merete Hotel Management in Medford, Oregon, seeks a Front Desk Agent to check guests in, handle reservations, and manage guest accounts with accuracy.

The ideal candidate has customer service experience, basic computer skills, and a willingness to work flexible hours. This on-site role offers weekly pay and benefits.

Join a welcoming team and contribute to a smooth guest experience at Merete.