Guest Experience Specialist — Front Desk

Merete Hotel Management; Springfield (OR); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Career development

Paid time off

Health benefits

Travel discounts

Job summary

Merete Hotel Management is seeking a Front Desk Agent at Comfort Suites Springfield, OR. You will register guests, assign rooms, issue keys, handle payments and reservations, and provide courteous service to guests.

We offer competitive pay, flexible scheduling, paid time off, health benefits, and career development opportunities. Join a team that values guest satisfaction and professional growth.

Qualifications

• Customer service experience required.
• Cash handling experience preferred.
• Experience with computers and keyboard input.

Responsibilities

• Register guests to the proper accommodations upon arrival.
• Make, change, or cancel guest reservations on request.
• Accommodate guests with any problems or requests.
• Update information in the computer system as needed.
• Communicate with other departments to fulfill guest needs.
• Answer telephones and maintain keys securely.
• Attend all mandatory meetings and follow safety procedures.

Skills

Customer service

Cash handling

Computer skills

Job description

Merete Hotel Management is seeking a Front Desk Agent at Comfort Suites Springfield, OR. You will register guests, assign rooms, issue keys, handle payments and reservations, and provide courteous service to guests.

We offer competitive pay, flexible scheduling, paid time off, health benefits, and career development opportunities. Join a team that values guest satisfaction and professional growth.